Case Studies

QualityEngineeringRetail

Building digital resilience

Learn how we helped a leading NZ supplier establish a strong, seamlessly tested eCommerce platform that boosted their digital presence, ultimately driving customer engagement and growth.

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Keeping up with the fast-paced shift to digital shopping is no easy feat, especially in a post-pandemic world where convenience is king. For a leading supplier of building materials and hardware in New Zealand, staying competitive meant a radical transformation of its customer engagement strategy. Overhauling their outdated, in-store-only sales approach meant building a robust online platform that could seamlessly integrate with their legacy systems and stand out in a fiercely competitive market.

Planit’s quality engineering and testing services became the cornerstone of this transformation, ensuring that every aspect of the new eCommerce platform, including functionality, performance and security, was rigorously tested and fine-tuned to deliver a top-tier customer experience.

Key Outcomes:

5,888 test cases executed across B2B and B2C portals and mobile applications

5,000 defects raised and resolved, ensuring a robust and stable platform

18 program increments delivered over four years, with all committed features successfully deployed

Minimal high-priority issues reported during production releases, exceeding quality expectations

Download the full case study to learn why Planit was chosen as the trusted quality partner, supporting an existing inhouse testing team, delivering vigorous testing including functional, performance, security testing and automation, all whilst ensuring the timely delivery of their new eCommerce platform.

Reach out to us today to see if we can also help delight your customers and unlock more value from your systems!

Download Full Case Study

Engage Shoppers and Drive Efficiency

Today’s retailers must constantly innovate to meet growing customer demands and drive efficiencies across modern delivery models. As experts in quality engineering, Planit possess the retail experience necessary to help you ensure your systems act as one and deliver a consistently great end-to-end customer experience across digital and physical channels.

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