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INSIGHTS / Case Studies

Building digital resilience

Building digital resilience Building digital resilience
Building digital resilience
INSIGHTS / Case Studies

Building digital resilience

Keeping up with the fast-paced shift to digital shopping is no easy feat, especially in a post-pandemic world where convenience is king. For a leading supplier of building materials and hardware in New Zealand, staying competitive meant a radical transformation of its customer engagement strategy. Overhauling their outdated, in-store-only sales approach meant building a robust online platform that could seamlessly integrate with their legacy systems and stand out in a fiercely competitive market.
 

Planit’s quality engineering and testing services became the cornerstone of this transformation, ensuring that every aspect of the new eCommerce platform, including functionality, performance and security, was rigorously tested and fine-tuned to deliver a top-tier customer experience.
 

Download the full case study to learn why Planit was chosen as the trusted quality partner, supporting an existing inhouse testing team, delivering vigorous testing including functional, performance, security testing and automation, all whilst ensuring the timely delivery of their new eCommerce platform.
 

Reach out to us today to see if we can also help delight your customers and unlock more value from your systems!

Key Outcomes:
  • 5,888 test cases executed across B2B and B2C portals and mobile applications
  • 5,000 defects raised and resolved, ensuring a robust and stable platform
  • 18 program increments delivered over four years, with all committed features successfully deployed.
  • Minimal high-priority issues reported during production releases, exceeding quality expectations.

Technologies:
  • MuleSoft: For integration and data transformation.
  • Salesforce (Marketing Cloud,Customer Information Management, Customer Support): Enhancing customer interactions.
  • SAP Hybris: For eCommerce and digital solutions.
  • Legacy ERP System (ACE): Managing internal business operations.
  • SQL Server Management Studio: Database management.
  • Go Anywhere (MFT): Managed file transfer.
  • MS Azure Cloud: Cloud services for scalability and security.
  • JIRA: Project management and issue tracking.
  • JMeter: Performance testing.
  • Postman: API testing.
  • Azure DevOps: CI/CD pipelines and version control.
  • IntelliJ: Development environment.
  • Browser Stack: Cross-browser testing.

Delivered:
  • Quality Engineering
  • Testing & QA
  • Performance Engineering

Download Full Case Study