Be part of a winning team...
Planit is the driving force behind Jobshop, the advanced production planning and control system. Through innovation, investment and a commitment to excellence, the Planit objective is to provide customer driven manufacturing solutions worldwide with the effective use of technology. All Planit group companies are focused on providing customers with state-of-the-art manufacturing solutions, working to ensure maximum return on investment.
In addition to salary, we offer good working conditions, Life Assurance, contributory Pension Scheme, Private Healthcare and 25 days annual holiday. If you think you have the right skills to become part of a successful support team email your CV and covering letter, detailing your salary expectations, to humanresources@planit.com indicating which of the vacancies you are interested in.
Support Vacancies:
We are currently seeking to fill 2 new support positions. Our Support Teams provide beneficial services to customers and our Sales Teams in a variety of ways and provide an important revenue stream for us.
Candidates must be able to demonstrate good interpersonal and strong diagnostic/problem solving skills, have a flexible approach and be customer focused. You should also have a full driving licence, preferably clean and a valid passport, as overseas travel may be required.
Special Projects Engineer - Edgecam/ Wakefield
Reporting to the Support Services Manager, this role will undertake special projects and bespoke programming and application services for customers and provide the UK & International sales teams with hi-end technical assistance when required. Duties will include ensuring code-generators and special-projects are delivered to the customer in a timely manner and training of other team members, performing product demonstrations and assisting with sales and marketing projects, including exhibitions when needed.
Your qualification should be in Engineering, Science or Maths discipline; preferably with mechanical/production engineering or computing/ IT with programming qualification supported with 3 years relevant commercial experience. An understanding of CAD/CAM software would be an advantage. You must have C++ development skills and experience in various high level languages eg: VB, Java. Experience in using and deploying APIs in a graphics application will be an advantage.
Customer Support Engineer - Radan/ Bath
Reporting to the UK Support Manager, the role is to provide technical support, training, installation and consultancy to Radan customers. Duties will include logging and managing technical queries relating to Radan products, investigating and resolving post sales support queries providing technical support to Sales team, the installation & configuration of products on customers' sites as well as consultancy and training services to customers.
Your qualification should be in Engineering or Manufacturing discipline. Customer service experience desirable, preferably in a similar IT support environment.
Product Development Vacancies:
We are currently seeking to fill 1 new product development position. Our product development teams ensure that we continue to produce the best CAD/ CAM solutions in the world.
Post Processor Engineer – Radan/Bath
We are currently seeking a Post Processor Engineer, to work as part of the Sales process and Support function, to primarily supply/create Post Processors and Configuration files to meet customer requirements for machine operations. The duties will also include undertaking Post Processor investigations and to write software to make new or modify existing Post Processors as well as fix bugs of existing Post Processors to support new and existing customers.
Good A Levels essential, particularly Maths, but preferred candidates will have HNC or higher level qualification Engineering and be experienced in programming preferably post processors or operations of Sheet Metal CNC Machines including a good understanding of G Codes. You will have the ability to write computer software and your Programming Language Skills will include Visual Basic & C; if you have experience of Radan MAC, then this will give you a distinct advantage. Must be able to communicate well with others; especially customers.
Candidates will need have excellent interpersonal skills and be able to demonstrate good problem solving skills, be customer focused and detail conscious and be able to plan and organise activities to ensure the delivery of customers’ requirements within the necessary timescales.
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